Machiavelli’s The Prince Essay

In Machiavelli’s The Prince, he dove into how a sovereign could defense his position once he arrives at the top. One of the numerous methods of how to make sure about a prince’s position is triumph by criminal righteousness. In success by criminal prudence, Michiavelli said that a sovereign makes sure about his position when he arrives at the top since it requires some investment and a great deal of difficult work to thrive. So to ensure nobody removes their position, the ruler pounds his rivals and wins respect from the individuals however much as could reasonably be expected. The ruler additionally makes less trade offs with their partners, attempting to remain solitary since he accepts he is more adequate and more grounded than the others. A ruler should likewise realize how to change orders. This may cause devastation since individuals who profited the old request may contradict the sovereign yet he should have the ability to drive the individuals to keep supporting him despite the fact that they are as of now thinking again. So for what reason does this continue despite the fact that each legislator and each resident who thinks judiciously realizes this is indecent. We people are normally determined by our long for influence, distinction and fortune. We put aside virtues and moral qualities just to extinguish our personal circumstances. Government officials follow up on it since they realize this is the most effortless approach to dispense with a danger. This is a changeless thing so when an adversary stops to exist, he’s for all time gone from the opposition and this gives the other government official a genuine feelings of serenity since he realizes that he will win without a doubt in the event that he has no rival. Residents don't follow up on this since first, residents that have a place with the lower class are apprehensive. How might they conflict with somebody so ground-breaking that this individual could take their existence with only a snap of their fingers? The range and degree of influence of this sort of legislator is ambiguous that it may reach out to having the advantage and authority over hoodlums and we never recognize what he will do just to protect his influence, distinction and fortune. Second, most residents who think about an inappropriate doings of this government official is paid and given a great deal of encouragements for their help and quiet. As I stated, we people are normally determined by our appetite by fortune. For individuals who don't work and put stock in picking up cash from a genuine activity, this is the most helpful method of procuring cash since they don’t need to do anything besides tay quiet, get a couple of things done for the government official and compose the politician’s name on their polling form each time he runs for a seat. There is likewise the way that when neighborhood residents bolster this legislator, they are more made sure about and all around ensured. Individuals who attempt to conflict with these nearby residents would as of now feel undermine heretofore in light of the fact that the lawmaker will back them up in part of their arrangement for the mystery of the politician’s grimy work. This is one of the most corrupt acts acted in legislative issues, however one that by one way or another we can never dispose of.

Organizational Changes in the Movie Patton (1970) Review

Hierarchical Changes in the Patton (1970) - Movie Review Example The film can show not simply the character of the fundamental hero as being impervious to change, yet additionally his activities that represented the moment of truth his vocation (Schaffner, 1970). Such differential reactions to changes inside the association are significant learning devices for the investigation of changes. It is relevant to read the requirement for changes inside hierarchical structures, for this situation the military association just as inside every one of its individuals. This is on the grounds that as a general rule, being not able to react rapidly to changes could bring about various perilous circumstances that may influence towards rout (Davies, 2001). The outcomes of the hero, General Patton mirror the significance of the pioneers being adaptable and open for changes, just as obliging recommendations from different sources, for example, individuals with a more significant position authority. In the film, there are three key minutes that show an authoritative change. The first is when General Patton needs to share the order of troops in North Africa with an individual from the British Army, General Montgomery, and the previous needed to outmaneuver and beat the British General so he would be perceived as the better man for the activity (Schaffner, 1970). The second one that demonstrated a hierarchical change is when as opposed to putting General Patton out in the bleeding edges of the German armed force, he and his soldiers were sent to England to go about as baits to give foes different thoughts of their strategies, also keeping Patton off the beaten path (Schaffner, 1970). ... With the universal war previously finished, Patton wound up doing nothing else to do except for walk his pooch, with him turning into a resonating name in the US military history. In the entirety of the three hierarchical changes, the fundamental hero was fairly hesitant to modify as indicated by the progressions required in the strategies that the military needed to embrace. Accordingly, there had been restructurings inside the levels of leadership, in any event, removing him of this connection just with the goal that the partners could execute their own military system. It has been a reverberating topic in the film that Patton is exceptionally disobedient with his boss officials, in any event, challenging them unmitigatedly (Schaffner, 1970). His solid protection from changes may have been viable in certain territories, yet not to other people. Additionally, such opposition could turn into an obligation over the long haul since with regards to strategies, as a general rule those th at can make minor alterations remain on top of things. Getting stale inside a military association could demonstrate lethal, particularly when numerous lives are in question (Farrell and Terriff, 2002). Accordingly, it is only that the predominant officials of Patton, President Eisenhower and the previous second-in-order, General Bradley started changes since beside keeping the levels of leadership as organized as could reasonably be expected, by evacuating factors that could signify the unconventionality of their strategies the gatherings could do their missions as arranged. Notwithstanding, in light of the fact that Patton was irrefutably a gifted tank strategist, he was not kept out of missions that much, and in truth Bradley even prescribed for him to come back to the power and have his administrations enrolled (Schaffner, 1970). This shows the limit

What the Hell Are You Talking About

What the Hell Are You Talking About What are you talking about? We usually posit this question when were confused, as in I dont know what youre talking about! Please explain.  But what if we thought about that question in a different way? What if we thought about it literally, as in What things am I talking about?  For example, Are the things Im talking about making a difference? Are the things Im talking about contributing to others in a meaningful way? Are the things Im talking about allowing me to grow as a human being? Or, are the things Im talking about fueling the fire? Am I spreading rumors and gossip and adding no value to the overall conversation? Am I part of the disease or the cure, the problem or the solution? If its the latter, then we need to look in the mirror and ask ourselves, What are you talking about?  You see, its okay to be wrongâ€"we are human after allâ€"but its not okay to be wrong about the same thing over and over again. And when were done talking, we must to take action, for action is far more important than talk. Subscribe to The Minimalists via email.

Analysis Of The Book 1776 By David Mccullough Essay

There is a fascinating book called 1776 by David McCullough; which is his tenth Book he has written on the subject. In this exciting novel he describes several significant issues that George Washington had to overcome to secure his ultimate victory in 1783. The book also describes the first year of the American Revolution, specifically the triumph of Boston and the failure at New York. The lack of morale while the war waged on, which affected the ability of the troops to fight. Then a hugely successful attack on Trenton, and how that help saved the revolution. The author starts by describing the challenges of creating and maintaining an army and then developing and drilling a military force that will be disciplined in the field of battle. There were three major issues that General George Washington faced while leading the continental army during the year seventeen seventy six. The first problem was that the men were not from the regular army and lack military discipline, an example of this is poor cleanliness, which led to several health problems that included a round of diseases that spread throughout the camp which became known as camp fever. Then there was the fact that George Washington and his officers were not well trained and made several bad military decisions, such as the Boston encampment. The second major issue included a lack of supplies, specifically gunpowder, which made up only less than ten thousand pounds, and a number of times the Continental Army wentShow MoreRelatedAnalysis Of The Book 1776 By David Mccullough1816 Words   |  8 Pages1776 by David McCullough Book Review 1776, a non-fiction historical book, is written by two-time Pulitzer Prize winner David McCullough. The book revolves around the American Revolution, hence the title 1776, and it accurately shows the course of actions that have taken place in that year. 1776 is displays how America became an independent nation and what the individuals during that time had to go through to gain access to freedom and liberty. The Continental Congress approved the Declaration ofRead More1776 by David Mccullough Book Summary Essay707 Words   |  3 PagesBook Review on: 1776 by David McCullough The Non-Fiction Historical Book 1776 By David McCullough is a historically accurate and in depth view of The American Revolution; starting from The Battle of Bunker Hill, Boston, Brooklyn, New York, Fort Washington, and ending its Analysis at the Battle of Trenton in 1776. There are many fascinating features, trends, themes, and characteristics used in 1776 that make the book a fluent and enjoyable read. Also the book gives a very detailed and informativeRead MoreGeorge Washingtons 1776: The Battle of Dorchester Heights1111 Words   |  5 Pagesages.† setting the stage for David McCullough’s book, â€Å"1776†, a historical narrative that avoided academic debates. His thesis being a tight narrative focused around the Continental Army and their leader George Washington. McCullough continued his popular writing techniques of character building by tracing the roads, reading the books, and seeing the houses of his key characters as they would have in their lifetim es. These techniques can be seen in his many list of books such as: â€Å"Path between theRead MorePatriotism and People Who Commit Acts of Civil Disobedience Essay2107 Words   |  9 Pagesfree nation of rights. Definition of Civil Disobedience Taking the two components of the term separately, ‘civil’ refers to matters involving the populace or citizens while ‘disobedience’ refers to breaches of the law (Brownlee). This brief analysis hardly does the term justice, however, for its political, individual, and social implications. The political philosopher John Rawls defined it as â€Å"a public, non-violent and conscientious breach of law undertaken with the aim of bringing about a changeRead More George Washington: Flaws and All Essay example2098 Words   |  9 Pagestaught that George Washington was this man of great disposition, no man is without his flaws. Many scholars have sought to enlighten individuals to these cracks in the Nation’s perspective of our first president. The following composition will give an analysis of literature that shows George Washington was in consistent regarding his views on slavery. Although Washington is well-known for his many political accomplishments litt le is spoken about his views regarding slavery. George Washington

The 30-Second Trick for Evaluation Essay over Track Samples

The 30-Second Trick for Evaluation Essay over Track Samples There opinions might be biased sometimes but in addition, there are some that could be valid due to the objective criteria adopted in the span of the review. It is possible to also do some investigating to learn more about the points to discuss as a way to present a logical and compelling review. Track teaches you that there's almost always a bright side to each circumstance. You need specific reasons and evidence to strengthen your judgment. Performance reviews are an essential feature in any organization because it determines the upcoming development of an employee. Writing College research papers College courses demand various sorts of writing that employ a number of strategies for various audiences. Getting Started The very first step towards writing a superior research paper is to organize what's to be written. Few weeks of constant work and you'll be writing expert material! The Nuiances of Evaluation Essay o ver Track Samples You may use the next sample appraisals that could help you in the approach. You have to spell out how you had the ability to produce the evaluation including the specification of the things which you've considered within the entirety of the evaluation and writing process. Besides task outcomes, employee behavior ought to be a distinct category an employee is evaluated in. Since an evaluation essay isn't only part of college essay examples as it may also be utilized in company and company processes, you must understand the weight of its effectiveness. It is going to also be easier that you produce an evaluation that could be trusted by your readers. An evaluation is an assessment of particular topics or subjects typically conducted for a certain function. Outcomes evaluation is a continuous course of action. Top Evaluation Essay over Track Samples Secrets The intention of the outline is to supply you with a blueprint' of the paper and effortless reference when writing. The program can generate an entire essay in under a second, dependent on a few keywords. There is an extensive number of evaluation essay examples that are especially created for specific purposes. Give a concise illustration of what is going to be discussed in the review and proceed to the thesis. It is possible to also have a look at our Scholarship Essay templates. To start with, make an evaluation essay outline. The Fundamentals of Evaluation Essay over Track Samples Revealed Because it is a group of essays, you can pick this up and read what you require, when you require it. Some are classics that you may already own. Sample evaluation essay will be able to help you to compose your mind what you wish to write. To steer clear of common essay mistakes, a number of the situations that you should always remind yourself when writing an evaluation essay are given below. Evaluation essays work best in case the readers can determine the sources you have used to develop the assessment which they're currently reading. If you got stuck with how to compose an evaluation essay here you'll find any kind of essays. Why Almost Everything You've Learned About Evaluation Essay over Track Samples Is Wrong Reading samples of response papers is also an additional way by which you can easily learn how to compose a reaction paper to documentary. Anyway, your reaction may also make an overall address to the whole documentary without picking parts. The introduction is easily the most appealing way of the way to begin a movie review, and contains the overview of the film and opinion which will be stated. The introd uction for a movie review needs to be appealing, so the reader can find the feel of wanting to read more. Ideas, Formulas and Shortcuts for Evaluation Essay over Track Samples Typically, the writer is provided a set of criteria to base their evaluation regarding a specific experience. Since the primary purpose of an evaluation essay is to relay your viewpoint about a particular subject, you've got to ensure you'll be precise and concise when delivering the message you want your readers to be knowledgeable of. There are various types of evaluation essays and you ought to bear in mind that each one of them have differences based on the aim of their creation. Anevaluation essay is the perfect method that could establish if one has leadership qualities.

Services Oriented Architecture Is the Future Free Essays

Services Oriented Architecture is the Future The current buzz word in the Information Technology world is Service-oriented Architecture, also known as SO. Businesses are increasingly becoming interested in implementing SO but are reluctant to adopt what might appear to be a silver bullet due to the complexities involved in this hot new business model. Granted, SO is a new complex approach to building IT systems but it takes advantage of the companies existing assets making it an attractive option that will improve their current software architecture. We will write a custom essay sample on Services Oriented Architecture Is the Future or any similar topic only for you Order Now SO has many benefits for businesses and if the inundation is implemented properly it represents huge cost savings in the software life cycle. Software architects should understand the concepts of SO along with the recommended best practices and standards for implementing a well structured architecture model to determine if SO is the right solution for their business. â€Å"A thoughtful, organized approach to enterprise SO enables companies to implement, adapt and reuse business processes with unprecedented speed and ease. To enjoy the opportunities that enterprise SO delivers, companies need an open, flexible technology platform to integrate best practices and third-party solutions. In addition, they need business-focused, reusable enterprise services. When companies can design services that are reusable across the enterprise, as well as in different regional organizations and across departmental lines, they achieve an increased efficiency and productivity that in turn results in the ability to rapidly innovate with differentiating services to drive additional business success. (SAP accelerates the path to SO for customers, 2008) Many solutions are available to companies that handle complex network services which use well known standards and technologies hat have been working in the business for a long time so business leaders may discount SO as a new fad without understanding exactly what SO really is. Taking time to learn about this new method of doing business is strongly advised to the architects responsible for companies IT infrastructure so they can make an informed decision regarding how they will do business in the future and if SO would be a good option for them. Service-oriented Architecture is an infrastructure that hosts web services to support software requirements. Legacy applications and services are dad available as a web service that can be accessed using a common application interface. These service oriented concepts can be applied to business, software and other types of legacy systems. SO uses an easy to implement approach to developing IT systems that enables application interoperability and reuse of IT assets. As such, it enables business to offer services with existing applications that are supported by new technology rather than constrained by old legacy technology. SO is the framework that enables a business to change, adapt, partner, and reinvent it itself easily by decoupling systems making them independent of their peer reverie. Many businesses have an infrastructure that consists of various applications offering services that run on a wide variety of technology which don’t all work together. Global enterprises tend to suffer the most from this blend of various platforms such as UNIX, Linux, Windows, or mainframe systems that use different languages like . NET, JOKE, Java, C/C++, or COBOL.. IT managers are concerned about the cost and time needed to remodel these services onto a common platform is to much and are hesitant to introduce a new business model that will require restructuring the foundation architecture. Fortunately with SO each application doesn’t have to change the current platform they are working on, rather they would create Web Services that are allowed access to the current systems and then publish the web service so other applications can consume the service using a common interface. Web services provide a standard meaner of interpretation between different software applications, running on a variety of platforms and/or frameworks. A Web service is a software system designed to support interoperable machine-to- machine interaction over a network. It has an interface described in a machine- resalable format (specifically WSDL). Other systems interact with the Web service in a manner prescribed by its description using SOAP messages, typically con veyed by using HTTP with an XML serialization in conjunction with other Web-related standards. (Zane Abaca, 2006) In a SO implementation, Web Services act like building blocks where each block is a service that is linked to a business task, business object, or workflow. Because all of the building blocks fit together, you can assemble and reassemble them on the fly. Managing data across disparate systems is a constant challenge for all systems but SO tends to highlight the robbers related to duplicated or undefined data that isn’t standardized, making data mapping very difficult and time consuming. In order to have a reliable infrastructure model, resources must be dedicated to the task of defining, standardizing, and maintaining the data that is used in all of the services that are offered. SO uses a standard business object model to easily define the data for services called a Business Object Document (SOD). A BODY is a business document that is exchanged between software components and provides a common messaging architecture. It provides the document structure and naming standards that are used o define and map meta-data to the XML documents which ensures both the publisher and subscriber can understand the content. By understanding the concepts behind SO and how web services and data management are used software architects are able to analyze their current systems and make an informed decision on the value SO would have for the business. Many benefits exist to companies that implement a well planned Service-oriented Infrastructure. Interoperability can be found throughout the enterprise, multiple user groups, multiple business processes, multiple application styles, and multiple delivery channels with the use of SO. Flexibility is greatly increased to adapt to business operation changes increasing the time to implement new services. Web Services reuse low-level components as well as high-level business services decreasing the cost of system management. Integrating disparate systems with a solution that is platform independent reduces the need to restructure the current infrastructure while still allowing the systems to work together in harmony. Service-oriented Architecture’s good reputation in the information technology industry is growing at a rapid rate making it the software architects best choice when faced with the task of implementing business integration technology and is highly recommended for companies that need to streamline their business workflow. How to cite Services Oriented Architecture Is the Future, Papers

Quality Management free essay sample

Quality Management BY SkYlCY Assignment Quality Management Introduction The important of quality For every organization, quality is the key of success factor because quality is one of the key competitive variables, without quality, a business may survive, but wont/cant reach its optimal earning potential. The quality of Companies products or services, the prices it charges and the supply it makes available are all factors the determine demand of customer. There are many ways to improve/achieve the quality such as, certification such as ISO 9000, quality award/ Malcom Award, excellence Award SQA r achieve the TQM. Purpose of this report l, consultant of MPACE International Consultant has been appointed by BALACE fast food restaurant to write a report using the principles of TQM and the dimensions of quality in service to carry out the gap analysis for BALACE fast food restaurant, in other to recommend on how ABC fast food can achieve business excellence. We will write a custom essay sample on Quality Management or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Background of BALACE fast food restaurant BALACE fast food restaurant is the restaurant established year 2003 at HoChiMinh City in south of Vietnam. There are three main outlets in HoChiMinh City at District 1, District 3, and District 10 with more than 200 employees. The main activities of restaurant are selling fast food and provide the service to customer. The goal of BALACE fast food restaurant is to provide the nice and fresh food with reasonable price and best service to customer. Finding The benefit of Total Quality Management in the service industry Nowsday, everybody know that Todays customer has a wider choice of products and service than ever before. They are going to be demanding keen on having the best services in the shortest possible time at the minimum cost. They will look for solutions that are more specific to their needs thus creating opportunity of many niche market especially service industry. So, there are many opportunities for the service industry depend on how well they satisfy their customer include providing the best service at the best reasonable price. To achieve this goal, many organization realize that TQM can help them improve the quality of service in other to help them overcome the problem and achieve the excellence business management. Explain about benefit of TQM ABC was defined that the TQM looks at the organization as a system and incorporates improvement efforts to enhance the organizational structure so customer (both internal and external) needs are met and streamlined for cost effective and service oriented approaches. In addition, Some specific TQM benefits are customer loyalty, cost savings, higher productivity, higher profitability, improved processes, improved employee morale and positive work environment. Method of analysis In this report I will use the principles ofTQM and dimensions of quality in service carry out the gap of this restaurant and provide the recommendation on how they an overcome the current problem and improve the quality, in other to achieve the business excellence. The principles ofTQM are as follows: 1. Quality can and must be managed. 2. Everyone has a customer and is a supplier. 3. Processes, not people are the problem. 4. Every employee is responsible for quality. 5. Problems must be prevented, not Just fixed. 6. Quality must be measured. 7. Quality improvements must be continuous. . The quality standard is defect free. 9. Goals are based on requirements, not negotiated. 10. Life cycle costs, not front end costs. 11. Management must be involved and lead. 12. Plan and organize for the quality improvement. The dimensions of quality in the service industry are as follows: 2. Empathy 3. Assurance 4. Reliability 5. Responsiveness Analyze the BALACE fast food restaur ant Analysis of PALACE fast food restaurant using principles of TQM: 1. Tangible Quality Management free essay sample Ah Hood Road Singapore  329975 Date : Jun 03, 2013 Fun Promotion B. V. PO BOX 5025 Rubberstraat 24 1411 AL Naarden The Netherlands Dear Ingrid Loebb: I am submitting herewith my essay entitled the Mercedes-Benz quality system The main purpose of this essay is to analyzed and discussed the Mercedes-Benz quality system. We hope that this essay will merit your approval. Yours sincerely Dai Wei Table of contents . Executive summary 2. Introduction 3. Literature review 4. Quality management system 5. Mercedes-Benz mission 6. Mercedes-Benz strategic objective 7. Human Resource Management in quality system 8. Cost in quality system 9. Customer need and organization 10. Quality improvement 11. Conclusion 12. Recommendation 13. Reference 1. Executive summary Mercedes-Benz philosophy is clear: company give of best for customers who expect the best and Mercedes-Benz live a culture of excellence that is based on shared values. orporate history is full of innovations and pioneering achievemen ts Mercedes-Benz goal is to successfully meet the demands of future mobility. And in doing so, company intend to create lasting value for shareholders, customers and workforce, and for society in general This assessment analyzed and discussed the quality system to improve and contributes Mercedes-Benz organization’s mission and strategic. We will write a custom essay sample on Quality Management or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Mercedes-Benz human resource system is an important role in the quality management. The cost of quality is an important concept to a business. Quality-related costs directly impact a firms bottom line profit. Article also discussed customer requirement and company needs improve activities in its quality system. In the end assessment also give some suggestions to help Mercedes-Benz to improve quality management system. 2. Introduction This assignment is to discuss Mercedes-Benz spare parts quality evaluation, Assignment will from the literature review, the quality system, and the strategic target, human resource, customers and organization needs to discussion. This assignment also provides an analysis and evaluation of Mercedes-Benz current and prospective profitability. In addition to Mercedes-Benz strategic target organization. Finally is the conclusion and suggestion. Mercedes-Benz is a multinational division of the German manufacturer Daimler AG, and the brand is used for automobiles, buses, coaches, and trucks. Mercedes-Benz has over 50 production and assembly plants and more than 6300 certified agents and maintenance centers in the world, marketing products in over 190 countries and regions. The manufacture of genuine Mercedes-Benz spare parts is subject to exacting quality management. The most advanced production methods and the strictest material and functional tests ensure compliance with all the relevant regulations and legal specifications. It goes without saying that this also applies to suppliers’ parts. 3. Literature review TQM is a management approach in which quality is emphasized in every aspect of the business and organization. Its goals are aimed at long-term development of quality products and services. Total quality control defined as an effective system for intergrating the quality development, quality maintainance and quality improvement efforts of the various groups in an organisation so as to enable production and service at the most economical level which allow for full customer satisfaction. ( Singh 2006) The precision workmanship and high level of dimensional accuracy of genuine spare parts ensure the longevity and reliability of every Mercedes-Benz classic. Every part is made to measure, each bore is in the right place, each thread engages, each connection fits – in assembly and in daily operation. Organization shall apply suitable methods for monitoring and, where applicable, measurement of the quality management system processes. ( Micklewright 2010) From the point of view, using standards developed by the International Organization for Standardization (its acronym is ISO), Mercedes-Benz can create customized processes that work for organization. Maintain ISO certification by continually improving Mercedes-Benz processes and ensure compliance with the standards. A primary concern of any organization is the quality of its products and services. any times,specific quality requirements are stated in organizational objective. A quality management system should be developed and implemented for the purpose of accomplishing the objectives set out in the organizations strategic and business objectives(Hinkle 2006) From Hinkle point, company Implement an Effective Quality Management System. company need Identify the set of processes required to run your business effectively. All spare parts for Mercedes-Benz classic car have to meet the same high quality standards as parts for new Mercedes-Benz vehicles. The view of quality as the satisfaction of customer needs is often called fitness for use. in highly competitive markets ,merely satisfying customer needs will not achieve success. to bet the competition organizations often must exceed customer expectations(Evans 2010) While improving the quality of management ,Improving organization management can make a significant impact on the workplace environment. Quality is a predictable degree of uniformity and dependability, at low cost and suited to the market. pursuit of quality requires that organizations optimize their system of interdependent stakeholders. Gitlow 2000) 4. Quality management system In business parlance, a Quality Management System includes the policies and procedures required to implement quality management throughout an organization. Quality is typically defined as how well a product or service conforms to specifications. (Duggan 2010) The manufacture of genuine Mercedes-Benz spare parts is subject to exacting quality m anagement. The most advanced production methods and the strictest material and functional tests ensure compliance with all the relevant regulations and legal specifications. It goes without saying that this also applies to suppliers’ parts. The structure for businesses quality management systems are in Mercedes-Benz business plan. By choosing different target audiences with their product, Mercedes Benz have achieved the goals that Mercedes Benz quality management systems have set out to accomplish. Mercedes Benz is one of the top of the line manufacturers of cars in the world. This is what is needed when companies set forth quality management systems in their places of business. The greatest level of quality is not always needed, just a level of quality that is clearly understood by own target audience or customers. The documentation of the quality management systems is then done by the quality assurance departments with this information from the business plan in mind. This way an accurate set of instructions and procedures can be documented and put in place. The documentation of the quality management systems is then done by the quality assurance departments with this information from the business plan in mind. This way an accurate set of instructions and procedures can be documented and put in place. Once the quality management systems are documented and approved by management, the quality control departments can do job. This is the personnel that carry out the inspections and other functions that are necessary so the deliverable meets the prescribed quality as set by the business plan. For each business in every industry, the quality management systems that are put into place are different. 5. Mercedes-Benz mission and Vision Mission 1) To delight customers in everything Mercedes are doing. (2) To continually improve the effectiveness of company Quality Management System and our business processes. (3) To continually improve the quality of our products and services. (4) To have a team-oriented and open minded corporate culture involving employees through leadership and individual acceptance of delegated responsibility Vision To be the first choice provider in financial services for our de alers and customers in partnership with our automotive brands. 6. Mercedes-Benz strategic objective Having chosen a set of congruent strategies to achieve a competitive advantage and increase performance managers must put those strategies into action: strategy has to be implemented. putting quality improvement programs into place, changing the way a product is designed, positioning the product differently in the marketplace. segmenting the marketing and offering different versions of the product to different consumer groups, implementing price increases or decreases. (Hill 2009) Mercedes-Benz Passenger Cars with strong growth China rates in retail sales in 2010 There will be a positive impact on the progress to the top of the premium segment from the fact that the automotive industry continues to be a growth industry. According to forecasts, worldwide car sales will increase from 60 million units in 2011 to 100 million units in 2020. China is already the worlds biggest market in terms of unit sales and will remain so in 2020, but the countrys car market will have doubled by then. China therefore remains a cornerstone of Mercedes-Benz Cars growth strategy. Mercedes company is able to get the achievement, its important to realize is that it provides the company to the customer of the products, not just a traffic toolsthe car itself, it should also include the quality of the car, modelling, maintenance services, namely to our products to satisfy the customer whole overall requirements. Mercedes-Benz dealer, recently achieved the ISO 9001:2000 accreditation following an outstanding growth in 2008. Despite the global financial turmoil, benz Automobiles sustained exceptional sales results over the past 12 months proving, once and again, its leadership in the luxury segment across the region. The quality of the market is the quality of consumer recognition. Quality (quality of design, manufacturing quality) is to achieve the quality of the means, other quality activities must focus on market quality management activities, which not only emphasize the final quality of the goods by the consumer evaluation, but also includes consumer how would you assess the content of the quality of goods 7. Human Resource Management in quality system HR to social responsibility,customer service ,and quality significantly affects organizational effectiveness. As an organization core competency,human resources has a unique capability that creates high value and differentiates an organization from competitors in areas such as productivity,quality service ,employee skills,and innovative changes. ( Mathis 2010) To maintain a leading edge in the face of ever fiercer competition, effective customer retention management is clearly crucial. The Human Resources Management (HRM) function includes a variety of activities, and key among them is deciding what staffing needs company have and whether o use independent contractors or hire employees to fill these needs, recruiting and training the best employees, ensuring employees are high performers, dealing with performance issues, and ensuring company personnel and management practices conform to various regulations. The HR department is one of the most important parts of Mercedes,because brand of Mercedes it is model of high class of technological progress,quality and safety. Focus employees need . m ake a customer service learning outcome. each employee ,note strengths ,areas of improvement. dditional technical or job skills training needs,and any behavioral issues(such as a poor attitude toward customers) that need to be addressed(Evenson 2010) An effective QMS leads to greater profitability. A good QMS can also lead to employee satisfaction, which has a chain reaction effect on customer satisfaction. Employees feel integrated into the success of the organization. ( Rue and Lloyd 2010) Employee need quality Management System Training, because customers want products that satisfy their requirements and expectations, companies strive to provide high quality products and services at competitive prices. . Cost in quality system Quality seems much harder to define than on-time delivery ,total productivity, or production at an acceptable cost, compared to time cost and productivity ,quality is a mystery(Kemp 2005) Cost of Quality is a measure used when describing the cost of waste o r business losses resulting from poor process or product quality control. Mercedes-Benz in process improvement efforts, Reduce the cost price, but did not reduce the quality of the product. Mercedes-Benz used supplier knowledge to understand the costs of the manufacturing process by taring down competitors products and identifying components and their related costs. Supplier linkages were used to develop function groups by which all components could be grouped into and assigned costs. Prior to its introduction, the general perception was that higher quality requires higher costs, management and quality practitioners can evaluate investments in quality based on cost improvement and profit enhancement 9. Customer need and organization Customer value is the relationship between benefits and the sacrifice necessary to obtain those benefits. Customer value is not simply a matter of high quality . A high quality product that is available only at a high price will not be perceived as a good value,nor will bare-bones service or low-quality goods selling for a low price. ( McDaniel 2007) Mercedes-Benz always collect customer information,because company must understand customers need The main reason for collecting information from customers is to improve the quality of the service you provide to them. n addition to improving the product or service itself ,information can help company to ,develop new products and services, improve delivery or promotion, or improve other elements of how the organisation is run 10. Quality improvement A quality management principle is a comprehensive and fundamental rule or belief for leading and operating an organization;it is aimed at continually improving performance over the long term by focusing on customers while addressing the needs of all other stakeholders(Baue 2006) Mercedes Benz need to try in improving their quality management. One of the areas is the service department; being a employee handle all different services repairs and install accessories. company need some serious improvements in order to increase customer satisfaction and productivity levels to meet goals. 11. Conclusion Quality is important because it ensures the viability of a business. Without quality, a business may survive, but wont/cant reach its optimal earning potential. In a competitive market, businesses stay ahead by offering products that are different and/or superior in ways that matter to customers. Mercedes Benz provides the quality product and the service, assignment evaluation Mercedes-Benz spare parts quality system, also discuss human Resource in Mercedes Benz company. Essentially the following facts are the decisive factor for owners of Mercedes-Benz classic cars to go for genuine Mercedes-Benz spare parts 12. Recommendation As there are advantages of finding Mercedes Benz parts dealer there are also some great disadvantages of getting customer dealer through online services. First, if customer are not careful in scrutinizing the dealer because customer are just too amaze that his cost is a way lower than the others, then customer would be facing some kind of trouble if consumer will be scammed for it. Just think that a genuine Mercedes benz parts accessories follows company standard selling prices and could never get too low unless company are announcing a discount on such parts which consumer should check if they really are on sale through searching their sites or the other dealers. Then, consumer may not be so sure that the parts or accessories that need are really the one that dealer are selling to consumer and will be receiving just the wrong ones. Reference Singh, R 2006, Total Quality Management, New Delhi. Micklewright, M 2010 , Lean ISO 9001: Adding Spark to your ISO 9001 QMS and Sustainability to your Lean Efforts, ASQ Quality Press. Hinkle, S 2006, Take a Quality Ride: The Realities of Implementing a Quality Management System  , iUniverse, Inc. Arter, DR 2003, How to Audit the Process-Based QMS, Amer Society for Quality. Evans , JR 2010 ,Quality amp; Performance Excellence, South-Western College Pub. Gitlow, HS 2000, Quality Management Systems: A Practical Guide, CRC Press. Hill ,CWL 2009, Strategic Management Theory: An Integrated Approach. South-Western College Pub. Mathis, RL 2010 Human Resource Management ,South-Western College Pub. McDaniel,C 2007 Market, Cengage Learning. Rue,L and Lloyd,B 2010, Human Resource Management, McGraw-Hill/Irwin. Kemp, S 2005 Quality Management Demystified, McGraw-Hill Professional. Evenson, R 2010 Customer Service Training 101: Quick and Easy Techniques That Get Great Results, AMACOM. Bauer JE and Duffy GL 2006 The Quality Improvement Handbook, Second Edition, ASQ Quality Press. Duggan ,T 2010 How To Develop a Quality Management System, viewed 31 may 2013. lt;http://www. ehow. com/how_5791957_develop-quality-management-system. htmlgt; Schmidt, DJ 2010, Strategy and targets of Mercedes-Benz Cars Sales and Marketing viewed 31 may 2013. lt;http://www. daimler. com/Projects/c2c/channel/documents/1931896_Daimler_UBS_Paris_DJSchmidt_Handout. pdfgt; Quality Management free essay sample A goal of Six Sigma can also be used for services. The one area where Six Sigma maybe difficult is that many aspects of service quality are based upon customer perceptionfor examplethe courtesy of the clerk. In spite of all efforts, someone may perceive that the clerk was not courteous. But in spite of this problem, every effort should be made to attain Six Sigma in both manufacturing and service settings. 2. If line employees are required to work on quality improvement activities, their productivity will suffer. † Discuss. The Japanese have demonstrated that high quality and the high productivity needed to offer low prices are not mutually exclusive. Products made correctly the first time do not have to be reworked or scrapped, which translates into lower costs for materials and workers. If one includes the time required for rework, time expended for the production of each product would be lower if quality control becomes a line responsibility. We will write a custom essay sample on Quality Management or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page 3. â€Å"You don’t inspect quality into a product; you have to build it in. Discuss the implications of this statement. The typical U. S. factory invests 20 to 25 percent of its operating budget in finding and fixing mistakes. One fourth of all workers fix things that are not done right. These are appraisal and internal failure cost. On the other hand, if quality standards are enforced as the item is being built, appraisal, internal and external failure costs will decrease while prevention costs will increase. The rule of thumb is that for every dollar spent in prevention, ten dollars are saved in failure and appraisal costs. 4. â€Å"Before you build quality in, you must think it in. How do the implications of this statement differ from those of Question 3? The â€Å"thinking quality in† philosophy requires a longer-term perspective than the â€Å"building quality in† philosophy. â€Å"Building quality in† includes short-term techniques, such as tuning the production equipment to assure consistent quality. â€Å"Thinking quality in† includes longer-term techniques such as designing the product to be robust enough to achieve high quality despite fluctuations on the production line, training workers to be capable of â€Å"thinking in quality,† and developing a working environment in which â€Å"thinking in quality† is nurtured.